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Terms & Conditions

Read the full terms of service and conditions for MIND HARBOUR MENTAL HEALTH STUDIO. This page outlines the legal agreement, policies, and responsibilities for using our services.

Effective Date: January 1, 2025

 

1. Introduction

Welcome to Mind Harbour Mental Health Studio. These Terms and Conditions govern your use of our website and services. By using our website or booking a session, you agree to these terms in full.

 

2. Services Offered

 

Mind Harbour provides mental health services, including:

  1. Individual Therapy

  2. Couples Counseling

  3. Parenting Coaching

  4. Workshops and Webinars


All sessions are conducted online and are intended to support emotional and psychological well-being.

 

3. Booking & Payments

 

  • Sessions must be booked in advance via our platform.

  • Payments are required to confirm bookings.

  • Booking links remain active for 4 hours. Slots may be reallocated if not confirmed.

  • All transactions are final unless a valid cancellation is made under our Rescheduling Policy.


4. Rescheduling & Cancellations

 

  • Inform us at least 2 hours in advance to reschedule.

  • Last-minute reschedules (<2 hours) may be reduced to 30 minutes.

  • Rescheduling more than once may reduce the session duration.

  • Rescheduling more than twice will result in cancellation with no refund.


5. Session Punctuality

 

  • A 10-minute delay is acceptable.

  • After 15 minutes, the session may not be extended or rescheduled.

  • Extended sessions (15+ mins over) may incur additional charges.


6. Confidentiality

 

Your privacy is paramount. All communication remains confidential unless:

  • Disclosure is required by law.

  • There is a risk of harm to self or others.


7. Intellectual Property

 

All content on this site—including logos, written materials, and images—is owned by Mind Harbour and may not be copied or reproduced without permission.

 

8. Limitation of Liability

 

Mind Harbour provides therapeutic guidance—not medical diagnosis or emergency psychiatric services. Use of our services is at your own discretion and risk.

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